Veterinary Client Care Coordinator
Banfield Pet Hospital
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Benefits offered by this job
Job summary
Banfield Pet Hospital in Eugene, Oregon seeks a Client Service Coordinator to drive the flow of clients and pets, support the veterinary team, and deliver welcoming, efficient service. You will educate clients on preventive care and wellness plans while handling registrations and invoices with accuracy.
The role emphasizes strong communication, multi-tasking abilities, and a positive, client-focused attitude in a fast-paced veterinary setting.
Qualifications
- High School Diploma or equivalent preferred.
- Fluent English communication and professional client service.
- Ability to multi-task and prioritize in a busy hospital.
- Experience in customer service or veterinary context is a plus.
Responsibilities
- Drive client and pet flow through the hospital to maximize productivity.
- Promote hospital services and wellness plans to clients.
- Provide friendly, informative service and educate clients on pet health.
- Complete client paperwork, manage pet records, and schedule appointments.
- Process prescriptions, sell retail items, and handle invoices accurately.
Skills
Education
Tools
Job description
Banfield Pet Hospital in Eugene, Oregon seeks a Client Service Coordinator to drive the flow of clients and pets, support the veterinary team, and deliver welcoming, efficient service. You will educate clients on preventive care and wellness plans while handling registrations and invoices with accuracy.
The role emphasizes strong communication, multi-tasking abilities, and a positive, client-focused attitude in a fast-paced veterinary setting.
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