Veterans Services Administrative Specialist I

Military & Veterans Affairs; Kinston (NC); On-site; USD 39,000 - 69,000; Full time

Job summary

Military & Veterans Affairs in North Carolina's DMVA is seeking an Administrative Specialist I for the Veterans Service Center in Kinston. You will handle multi-line phones, welcome visitors, and provide routine benefits information, using Salesforce CRM and Microsoft Office.

Requirements include a high school diploma or GED and two years of related administrative experience, or an equivalent combination. Join a state government team delivering veteran services and support.

Qualifications

• High school diploma or GED plus two years of related administrative experience; or an equivalent combination of education and experience.
• Proficient with Microsoft Office (Word, Excel, Outlook) and basic office procedures.
• Experience using a multi-line telephone system and handling confidential information.

Responsibilities

• Answer a multi-line telephone system, greet visitors and clients, and provide routine benefits information or referrals.
• Use Salesforce CRM and Microsoft Office in a LAN environment to support Veterans Service Center operations.
• Maintain filing systems and office equipment, and support general administrative tasks as needed.

Skills

Multi-line phone system

Handling sensitive information

Microsoft Office

Office procedures & filing

Education

High school diploma or GED

Tools

Salesforce CRM

Job description

Military & Veterans Affairs in North Carolina's DMVA is seeking an Administrative Specialist I for the Veterans Service Center in Kinston. You will handle multi-line phones, welcome visitors, and provide routine benefits information, using Salesforce CRM and Microsoft Office.

Requirements include a high school diploma or GED and two years of related administrative experience, or an equivalent combination. Join a state government team delivering veteran services and support.