Program Supervisor I

State of North Carolina; North Carolina; On-site; USD 53,000 - 64,000; Full time

Job summary

The NC Department of Military and Veterans Affairs (DMVA) seeks a Regional Manager to oversee Region 3 DMVA Service Center operations and staff. You will coordinate training for State and County Service Officers and shape policies to ensure compliance with laws and guidelines.

Responsibilities include budgeting and staffing for Staff Development and Training, applying veterans benefits rules, and collaborating with DMVA executives and field operations. Office-based role with MS Office usage.

Qualifications

• Bachelor’s degree from an accredited institution and three years of related experience, or an equivalent combination.
• Experience with Staff Development and training.
• Experience with veterans benefits laws and regulations.

Responsibilities

• Manage Region 3 DMVA Service Center activities and staff of 5 (Veterans Service Officers and support staff).
• Direct and coordinate training programs for State and County Service Officers.
• Develop policies and procedures ensuring compliance with State and Federal laws, regulations and guidelines.

Skills

Veterans law knowledge

Staff development experience

Human psychology & anatomy knowledge

Regulatory interpretation

Education

Bachelor’s degree + 3 years experience

Tools

MS Office

Job description

Agency

Veterans Affairs

Division

70000018 Dept of Military and Veteran Affairs

Job Classification Title

Program Supervisor I (NS)

Position Number

60014257

Grade

NC14

About Us

The NC Department of Military & Veterans Affairs / Military Affairs Division is tasked with 23 specific functions that involve working with federal, state, local, regional, and industry partners to support activities at North Carolina military installations and improve economic outcomes and the quality of life for our military and veteran communities.

The NC Department of Military & Veterans Affairs / Veterans Affairs Division, in accordance with Chapter 143, General Statues of North Carolina – assists Veterans, their families, and their dependents in obtaining or maintaining privileges, rights, and benefits to which they are entitled under Federal State or Local laws.

Description of Work

Knowledge Skills and Abilities/Management Preferences

NC14: $52,592 - $92,036

Recruitment range: $52,592 - $63,654

The NC Department of Military & Veterans Affairs (DMVA) is tasked with 23 specific functions that involve working with federal, state, local, regional and industry partners to support activities at North Carolina military installations and improve economic outcomes and the quality of life for our military and veteran communities.

The Regional Manager position is responsible for managing the activities of the Region 3 Department of Military and Veterans Affairs Service Center. It will direct and coordinate training programs for State and County Service Officers. Work with DMVA executive staff and Field Operations Manager in developing policies and procedures that will ensure compliance with State and Federal laws, regulations and guidelines. This position will also Identify budget and staffing needs in administration of Staff Development and Training. The Regional Manager will use its knowledge of State and Federal laws to assist in the application of veteran’s benefits. Position manages a staff of 5, including Veterans Service Officers and office support staff. Position works closely with other State and County Veterans Offices to provide training and other assistance. Work is performed in an office environment using MS Office and other software relevant to the position.

Knowledge, Skills and Abilities / Competencies:

• Experience of Veterans law and the rules, regulations and functioning of the US Department of Veterans Affairs, NC Veterans Affairs and County Veterans Service Offices.
• Experience with Staff Development and training.
• Documented experience of human psychology, anatomy, and the effect of disease and injury on the body.
• Demonstrated ability to interpret and apply the various laws, regulations, and directives relating to veterans’ benefits.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Minimum Education and Experience

Bachelor’s degree from an appropriately accredited institution and three (3) years of experience related to the area of assignment, or an equivalent combination of training and experience.

Supplemental and Contact Information

The NC Department of Military and Veterans Affairs (DMVA) uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act (SHRA) with highly qualified individuals.

It is the policy of the State of North Carolina and the NC Department of Military and Veterans Affairs (DMVA) that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System).

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. You will either receive a call to schedule an interview or an email notifying when the job has been filled.

For further information please contact:

Derrick J. Smith
Human Resources Business Partner
NC Department of Military and Veterans Affairs (DMVA)
Division of Human Resources

[phone]

[e-mail]

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Derrick J Smith

Recruiter Email

[e-mail]