Veterans Case Manager — Housing & Community Resources

Endeavors Inc.; Diboll (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Endeavors Inc. is seeking a dedicated Case Manager to provide comprehensive services for Veterans and their families who are homeless or at risk, helping them access housing, benefits and community resources. The role includes intake, service planning, tracking, and regular reporting to supervisors.

You will travel locally, maintain detailed case notes, and collaborate with the Financial Assistance Coordinator to ensure timely payments while promoting program goals and mission.

Qualifications

• Bachelor's Degree in Social Work, Sociology, Psychology or related field.
• 1+ years of case management experience; 3+ years preferred.
• 2+ years in a customer service-focused environment.
• Experience with homeless, low-income, veterans & their families is a strong plus.
• Must maintain regular and acceptable attendance.
• Driver's License with a clear record. LMSW, LBSW, LMFT preferred.
• Must have daily use of a vehicle. Up to 30% travel within the county and surrounding areas.
• Must be available and willing to travel to various locations as needed.

Responsibilities

• Advocate for and facilitate Veterans' access to community resources, housing assistance, utility assistance, and relevant community services and benefits. Build a database of community resources. Provide referrals to community resources as needed.
• Conduct initial intake meeting with Veteran. Evaluate individual and family needs. Complete service plan with Veteran including housing and other related needs. Coordinate and monitor services, including comprehensive tracking of Veteran activities in relation to service plan and Housing Inspections. Document detailed case notes daily and maintain comprehensive client files. Prepare reports as requested by Lead Case Manager, Program Manager, and/or Quality Assurance.
• Coordinate with Financial Assistance Coordinator for payment to third parties. Keep the Veteran informed of actions/payments being made.
• Meet regularly with Lead Case Manager to staff caseload. Provide ongoing program evaluation and recommendations to the Lead Case Manager and Program Manager for continuous growth and quality.
• Be active in and network at monthly Veteran community groups. Provide presentations at various community groups within the greater metropolitan and surrounding area. Promote the success and reputation of the Supportive Services for Veteran Families program.
• Other duties as assigned.
• Demonstrate Exceptional customer service in Everything you do by placing the child, family, Veteran, or client first to support our mission to "Empower people to build better lives for themselves, their families, and their communities."

Education

Bachelor's Degree in Social Work, Sociology, Psychology or related field

Job description

Endeavors Inc. is seeking a dedicated Case Manager to provide comprehensive services for Veterans and their families who are homeless or at risk, helping them access housing, benefits and community resources. The role includes intake, service planning, tracking, and regular reporting to supervisors.

You will travel locally, maintain detailed case notes, and collaborate with the Financial Assistance Coordinator to ensure timely payments while promoting program goals and mission.