Veterans Care Options Counselor (In-Home & Remote)

Bay Aging; Columbia (SC); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Bay Aging is seeking an Options Counselor to support Veterans in the Veterans Directed Care program in South Carolina and surrounding areas. The role blends home visits with office work to assess needs, develop spending plans, and monitor services and expenditures.

Candidates should have 3+ years in human services, a relevant bachelor’s degree, and be able to travel. Training requirements include PC Options Counseling and HIPAA basics; the position is exempt and requires travel and remote work

Qualifications

• 3+ years of experience in social services, human services or related field.
• Bachelor’s degree in social work, human services or medical field preferred.
• Criminal history background check required.
• Must complete required training: Person-Centered Options Counseling, HIPAA basics, and Military Cultural Competency.

Responsibilities

• Perform home visits (approximately 50% travel), assess Veteran needs, develop spending plans, and support employer responsibilities.
• Conduct office follow-ups, maintain confidential records, and manage data entry and monthly reports.
• Monitor VDC spending with Veterans, FMS provider, and VAMC; coordinate and document service provisions and reassessments.
• Maintain schedules, travel logs, and produce regular supervisor reports; travel as needed.

Skills

Microsoft Office

Data entry

Organizational skills

Customer service

Verbal communication

Written communication

Conflict mediation

Interpersonal skills

Education

Bachelor’s degree in social work/human services/medical field

Job description

Bay Aging is seeking an Options Counselor to support Veterans in the Veterans Directed Care program in South Carolina and surrounding areas. The role blends home visits with office work to assess needs, develop spending plans, and monitor services and expenditures.

Candidates should have 3+ years in human services, a relevant bachelor’s degree, and be able to travel. Training requirements include PC Options Counseling and HIPAA basics; the position is exempt and requires travel and remote work