Veterans Care Coordinator & Benefits Navigator

Posterity Group LLC; Derwood (MD); On-site; USD 52,000 - 74,000; Full time

Job summary

Posterity Group LLC, a veteran-owned small business, is staffing a Case Manager for its Rockville, MD headquarters. The role focuses on intake, care coordination, and service-planning to support veterans in navigating benefits, housing, transportation, and healthcare services.

The Case Manager will coordinate referrals, monitor care transitions, and liaise with providers and families, ensuring closed-loop documentation and timely authorizations while avoiding psychotherapy or clinical services

Qualifications

• Bachelor’s degree in social work, psychology, rehabilitation, public health, nursing, human services or a related field.
• Two years of healthcare, disability, behavioral-health or community-services experience.
• Proficiency with electronic records and referral-management systems.

Responsibilities

• Conduct comprehensive intake and social-needs screening.
• Develop and maintain individualized service-coordination plans.
• Schedule and track internal and external referrals.
• Coordinate insurance authorizations, benefits and appointment follow-up.
• Identify transportation, housing, food, caregiving, legal and financial barriers.
• Facilitate communication among providers, patients, families, schools and community agencies.
• Track emergency-department visits, hospital discharges and care transitions.
• Escalate clinical concerns to licensed personnel.

Skills

Care coordination

Communication

Intake

Resource navigation

Education

Bachelor’s degree in social work, psychology, rehabilitation, public health, nursing, human services or a related field

Tools

Electronic health records

Job description

Posterity Group LLC, a veteran-owned small business, is staffing a Case Manager for its Rockville, MD headquarters. The role focuses on intake, care coordination, and service-planning to support veterans in navigating benefits, housing, transportation, and healthcare services.

The Case Manager will coordinate referrals, monitor care transitions, and liaise with providers and families, ensuring closed-loop documentation and timely authorizations while avoiding psychotherapy or clinical services