Veteran Care Coordination Specialist

Posterity Group; Derwood (MD); On-site; USD 52,000 - 74,000; Full time

Job summary

Posterity Group LLC, a veteran-owned service-disabled small business headquartered in Rockville, MD, is staffing a Case Manager to serve veterans at our Rockville headquarters. The role includes intake screening, care coordination planning and managing referrals to ensure timely access to benefits and services.

This position emphasizes collaboration with providers, families, and community agencies. The ideal candidate holds a bachelor’s degree in a related field, with 2+ years in healthcare or

Qualifications

• Must have bachelor’s degree in social work, psychology, rehabilitation, public health, nursing, human services or related field.
• Two years of healthcare, disability, behavioral-health or community-services experience.
• Proficiency with benefits knowledge, community resources and care coordination.
• Proficiency with electronic records and referral-management systems.

Responsibilities

• Conduct comprehensive intake and social-needs screening.
• Develop and maintain individualized service-coordination plans.
• Schedule and track internal and external referrals.
• Coordinate insurance authorizations, benefits and appointment follow-up.
• Identify barriers to transportation, housing, food, caregiving, legal and financial needs.
• Facilitate communication among providers, patients, families, schools and community agencies.
• Track emergency-department visits, hospital discharges and care transitions.
• Prepare cases for interdisciplinary conferences.
• Maintain resource directories and closed-loop referral documentation.
• Support discharge and follow-up coordination.
• Escalate clinical concerns to licensed personnel.
• Avoid providing psychotherapy, diagnosis or licensed clinical services unless separately qualified.

Skills

Care coordination

Referral management

Electronic health records

Bilingual

VA/Medicare knowledge

Education

Bachelor’s degree in social work or related field

Master’s degree or professional license

Tools

Electronic records systems

Referral-management software

Job description

Posterity Group LLC, a veteran-owned service-disabled small business headquartered in Rockville, MD, is staffing a Case Manager to serve veterans at our Rockville headquarters. The role includes intake screening, care coordination planning and managing referrals to ensure timely access to benefits and services.

This position emphasizes collaboration with providers, families, and community agencies. The ideal candidate holds a bachelor’s degree in a related field, with 2+ years in healthcare or