Interdisciplinary Care Coordinator (Medical Support)

US-Department-of-Veterans-Affair; Jackson (MS); On-site; USD 38,000 - 46,000; Full time

Job summary

The U.S. Department of Veterans Affairs is seeking a Medical Support Assistant (Advanced) to join a patient-centered care team.

The role supports scheduling, patient check-in, demographic updates, and coordination of transfers across facilities, ensuring accurate data and timely access to care. The ideal candidate has a high school diploma, excellent communication skills, and the ability to work across interdisciplinary teams in a busy clinic environment.

Qualifications

• Advanced knowledge of the healthcare scheduling process across interdisciplinary teams.
• Familiarity with patient flow policies and care delivery operations.
• Strong medical terminology understanding.
• Ability to collaborate with clinicians across disciplines.
• Ability to set priorities and meet deadlines.

Responsibilities

• Answer phones and greet patients.
• Schedule, cancel, and reschedule appointments.
• Enter demographics and insurance information at check-in.
• Coordinate transfers to VA facilities or community care.
• Prepare reports and present data to staff.
• Support administrative functions for various care delivery activities.

Skills

Scheduling

Patient communication

Interdisciplinary teamwork

Prioritization

Reports/data presentation

Education

High school diploma or GED

Job description

The U.S. Department of Veterans Affairs is seeking a Medical Support Assistant (Advanced) to join a patient-centered care team.

The role supports scheduling, patient check-in, demographic updates, and coordination of transfers across facilities, ensuring accurate data and timely access to care. The ideal candidate has a high school diploma, excellent communication skills, and the ability to work across interdisciplinary teams in a busy clinic environment.