Advanced Medical Support Assistant — Care Coordination Expert

US-Department-of-Veterans-Affair; San Francisco (CA); On-site; USD 60,000 - 76,000; Full time

Job summary

The U.S. Department of Veterans Affairs seeks an AM—Advanced Medical Support Assistant (GS-6) to support physicians, nurses, and care teams in a VA medical facility. The role involves clerical and administrative tasks essential to patient care and care access.

Applicants may be referred before all qualifications are met, with hiring contingent on meeting requirements. Candidates must demonstrate KSAs including collaboration across disciplines, prioritization, effective communication, and

Qualifications

• Ability to collaborate and communicate with a wide range of medical clinicians to accomplish team goals.
• Ability to independently set priorities and organize work to meet deadlines.
• Ability to communicate tactfully and effectively with internal and external customers.
• Advanced knowledge of the health care process related to access to care.
• Advanced knowledge of policies affecting multidisciplinary care and patient flow.
• Advanced knowledge of medical terminology.

Responsibilities

• Provide clerical and administrative support to physicians, PAs, nurses, and other patient-care staff.
• Assist with scheduling, patient communications, and data reporting to support care delivery.
• Coordinate with interdisciplinary teams to ensure timely access to care and accurate patient information.

Skills

Team collaboration

Prioritization

Multichannel communication

Care access knowledge

Medical terminology

Job description

The U.S. Department of Veterans Affairs seeks an AM—Advanced Medical Support Assistant (GS-6) to support physicians, nurses, and care teams in a VA medical facility. The role involves clerical and administrative tasks essential to patient care and care access.

Applicants may be referred before all qualifications are met, with hiring contingent on meeting requirements. Candidates must demonstrate KSAs including collaboration across disciplines, prioritization, effective communication, and