Advanced Medical Support Assistant — Care Coordination Pro

U.S. Department of Veterans Affairs; Columbus (OH); On-site; USD 40,000 - 52,000; Full time

Job summary

U.S. Department of Veterans Affairs is seeking an Advanced Medical Support Assistant to provide specialized administrative support within a coordinated care delivery model at the Chalmers P. Wylie VA Medical Center.

The role involves facilitating patient care by managing schedules, coordinating with clinicians, and handling clinical workflow using advanced health IT systems. The position emphasizes knowledge of health care processes, clinic procedures, and effective communication across medical

Qualifications

• U.S. citizenship and English proficiency required.
• High school diploma or equivalent per basic requirements.
• One year of creditable experience at GS-5 or equivalent.

Responsibilities

• Provides specialized administrative patient support within an interdisciplinary care model.
• Manages clinic scheduling and coordination to support access to care.
• Adapts clinic procedures based on current administrative guidelines.
• Uses advanced patient systems to support multiple clinics.
• Coordinates with patient care team to monitor and adjust schedules.

Education

High school diploma or GED (or equivalent)

Tools

Advanced medical terminology

Job description

U.S. Department of Veterans Affairs is seeking an Advanced Medical Support Assistant to provide specialized administrative support within a coordinated care delivery model at the Chalmers P. Wylie VA Medical Center.

The role involves facilitating patient care by managing schedules, coordinating with clinicians, and handling clinical workflow using advanced health IT systems. The position emphasizes knowledge of health care processes, clinic procedures, and effective communication across medical