Veteran Services Intake Coordinator

Volunteers of America Chesapeake and Carolinas; Raleigh (NC); On-site; USD 39,600 - 48,400; Full time

Job summary

Volunteers of America Chesapeake and Carolinas is seeking a full-time Intake Specialist in Raleigh, NC, to serve as the first point of contact for veterans applying for SSVF services. This role entails handling inquiries, providing information, and managing applicant files.

Qualifications include a minimum four-year degree or 2-4 years of relevant experience, excellent communication skills, and proficiency in Microsoft Office. The schedule is Monday-Friday, requiring attention to detail and ability to work with diverse populations.

Qualifications

• Minimum four-year degree or comparable 2 - 4 years of experience working directly with families and at-risk populations including homeless veterans.
• Ability to work well under deadlines with attention to detail.
• Proficiency in Microsoft Office Applications.

Responsibilities

• Serve as the initial point of contact for veteran applicants regarding SSVF services.
• Receive and provide information to veteran applicants about the program.
• Perform initial data entry and maintain applicant files.

Skills

Excellent verbal and written communication skills

Ability to organize and supervise volunteer staff

Proficiency in Microsoft Office Applications

Bilingual in Spanish

Ability to work well with diverse populations

Education

Minimum four-year degree or 2-4 years experience with at-risk populations

Job description

Volunteers of America Chesapeake and Carolinas is seeking a full-time Intake Specialist in Raleigh, NC, to serve as the first point of contact for veterans applying for SSVF services. This role entails handling inquiries, providing information, and managing applicant files.

Qualifications include a minimum four-year degree or 2-4 years of relevant experience, excellent communication skills, and proficiency in Microsoft Office. The schedule is Monday-Friday, requiring attention to detail and ability to work with diverse populations.