Veteran Housing Navigator Remote/Field Roles

Volunteers of America Chesapeake & Carolinas; Durham (NC); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Volunteers of America Chesapeake & Carolinas is seeking a SSVF Housing Navigator in North Carolina to build landlord relationships and assist HUD VASH veterans in securing stable, affordable housing.

In this exempt, full-time role, you will coordinate with landlords and tenants, participate in HUD VASH team meetings, and help navigate housing processes while traveling up to 50% as needed and offering partial remote work.

Qualifications

• Bachelor’s Degree in Social Work, Counseling, or related field preferred.
• Minimum of two years’ experience in a human services setting with homelessness, domestic violence, and veteran populations.
• Willingness to learn and apply best practice models as appropriate.
• Ability to work as a team leader.
• Excellent verbal and written skills.
• Knowledge of Excel and Microsoft Office.
• Must be able to meet agency requirements for the criminal background check.

Responsibilities

• Build and establish working relationships with landlords to locate housing for veterans.
• Develop outreach materials and agreements with landlords that will provide rental units to help individuals and families experiencing homelessness access and maintain permanent housing.
• Match prospective tenants with appropriate rental housing within the pool of rental units recruited.
• Coordinate with both the landlord and prospective tenant to secure appropriate housing.
• Maintain landlord relationships and keep a current database of landlord contacts and available properties in the community.
• Engages and participates in the HUD VASH case management team.
• Participates in HUD VASH bi-weekly Housing Team meeting (occurs every other Tuesday at 9:00 AM via Teams).
• Participates in time-limited special projects and initiatives as a subject matter expert and support in the housing process.
• Provides housing search services, outreach to Veterans, and evidence-based curriculum to facilitate education in individual and/or group services.
• Tracks and updates housing outcomes.
• Assist HUD VASH veterans, co-enrolled HUD VASH-SSVF veterans, and housing case managers with coordination of supportive services to ensure clients maintain permanent housing.
• Become active in the housing community to identify housing and conduct tenant and landlord trainings.
• Actively participates in regular team meetings for the purpose of program consistency, monitoring, and effectiveness.
• Applies best practice models in the service delivery approach.
• Participates in community-wide events promoting services.
• Complies with agency policies and procedures, COA regulations, federal and state requirements, and educational/certification/registry requirements.

Skills

Verbal communication

Written communication

Team leadership

Education

Bachelor’s Degree in Social Work or related field

Tools

Excel

Microsoft Office

Job description

Volunteers of America Chesapeake & Carolinas is seeking a SSVF Housing Navigator in North Carolina to build landlord relationships and assist HUD VASH veterans in securing stable, affordable housing.

In this exempt, full-time role, you will coordinate with landlords and tenants, participate in HUD VASH team meetings, and help navigate housing processes while traveling up to 50% as needed and offering partial remote work.