Veteran Housing Case Manager — Field & Office Impact

Hearts and Homes for Veterans; Fort Myers (FL); On-site; USD 45,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Employer retirement contributions

Two weeks of paid time off

Paid holidays

Mileage reimbursement

Job summary

Hearts and Homes for Veterans (HHV) is hiring two full-time Case Managers to deliver housing-focused case management to veterans and their families through the SSVF program. You will assist veterans who are homeless or at risk of losing housing to find stable homes and stay in them.

These grant-funded roles require coordinating housing plans, assessments, and outreach, with an active caseload and field work across Lee County. A valid driver’s license and HMIS documentation are essential.

Qualifications

• Bachelor’s degree in social work, human services, or a related field (or equivalent experience)
• At least two years of experience serving individuals or families experiencing homelessness or housing instability
• Valid driver’s license, reliable personal vehicle, and current auto insurance
• Clean driving record
• Ability to pass a background check

Responsibilities

• Conduct housing stability assessments
• Develop and carry out individualized housing plans with each household
• Support housing search and build relationships with landlords
• Monitor housing retention and provide follow-up stabilization after a household is housed
• Coordinate Temporary Financial Assistance (TFA) in line with SSVF regulations
• Take part in Coordinated Entry and by-name list processes
• Document services accurately and on time in HMIS and agency systems

Skills

Experience in housing stability

Strong communication skills

Empathy and active listening

Education

Bachelor’s degree in social work, human services, or related field

Tools

HMIS data systems

Job description

Hearts and Homes for Veterans (HHV) is hiring two full-time Case Managers to deliver housing-focused case management to veterans and their families through the SSVF program. You will assist veterans who are homeless or at risk of losing housing to find stable homes and stay in them.

These grant-funded roles require coordinating housing plans, assessments, and outreach, with an active caseload and field work across Lee County. A valid driver’s license and HMIS documentation are essential.