Veteran Housing Case Manager — Compassion & Stability

PeopleShare by PROMAN; Wilmington (DE); On-site; USD 28,000 - 39,000; Full time

Job summary

PeopleShare by PROMAN is seeking a compassionate Case Manager to support veterans and their families through housing crises, using a Housing First approach and trauma-informed care to achieve lasting stability. The role involves managing a caseload, coordinating housing resources and VA benefits, and partnering with internal teams and community services to secure dependable housing.

Schedule is Monday–Friday, 8:30am–4:30pm, and pay rate is $24/hour.

Qualifications

• Bachelor's degree or equivalent in Social Services, Human Services, Nonprofit Management, Case Management, or related field.
• Minimum of two years of experience in social services, nonprofit programs, case management, or related human services work.
• Experience with diverse populations and low-income households; veteran services experience valued.
• Proficiency with Microsoft Office applications and case management databases.
• Valid driver's license, reliable transportation, current vehicle registration, and automobile insurance.

Responsibilities

• Manage a caseload of veteran households and provide ongoing case management services.
• Assess eligibility, identify service needs, and develop individualized housing stability plans.
• Connect veterans and families to housing resources, VA benefits, public assistance programs, and community services.
• Coordinate services with internal teams and community partners to achieve successful outcomes.
• Maintain accurate, compliant case documentation and ensure adherence to program regulations and agency policies.
• Conduct outreach activities and cultivate referral partnerships within the community.
• Assist eligible households with financial assistance programs and resource navigation.
• Participate in program, community, and stakeholder meetings as needed.

Skills

Organizational skills

Communication skills

Time management

Interpersonal skills

Education

Bachelor's degree in Social Services

Tools

Microsoft Office

Case management databases

Job description

PeopleShare by PROMAN is seeking a compassionate Case Manager to support veterans and their families through housing crises, using a Housing First approach and trauma-informed care to achieve lasting stability. The role involves managing a caseload, coordinating housing resources and VA benefits, and partnering with internal teams and community services to secure dependable housing.

Schedule is Monday–Friday, 8:30am–4:30pm, and pay rate is $24/hour.