Vet Receptionist & Care Coordinator (Part-Time)

PetVet Care Centers; Poway (CA); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Medical, dental, and vision insurance

Paid Parental Leave

401(k) with discretionary contribution

Team Member Pet Discounts

Calm app and EAP

Job summary

PetVet Care Centers' Advanced Care Veterinary Hospital in Poway, CA is seeking a Part Time Veterinary Receptionist (Care Coordinator) to join our team. You will handle front-desk duties, client communications, appointment scheduling, and provide exceptional service to our pet families.

We are AAHA-accredited with a culture of care, offering flexible hours, competitive benefits, and opportunities for growth.

Qualifications

• High school diploma or GED required.
• Excellent customer service skills.
• Experience preferred but willing to train the right candidate.

Responsibilities

• Provides excellent customer service in-person, over the phone, and in high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Skills

Customer service

Communication

Willing to train

Education

High school diploma or GED

Job description

PetVet Care Centers' Advanced Care Veterinary Hospital in Poway, CA is seeking a Part Time Veterinary Receptionist (Care Coordinator) to join our team. You will handle front-desk duties, client communications, appointment scheduling, and provide exceptional service to our pet families.

We are AAHA-accredited with a culture of care, offering flexible hours, competitive benefits, and opportunities for growth.