Pet Care Coordinator – Veterinary Receptionist (Part-Time)

PetVet Care Centers; Monterey Park (CA); On-site; USD 23,000 - 28,000; Part time

Benefits offered by this job

Medical, dental, and vision insurance

Paid Parental Leave

401(k) with discretionary contribution

Team Member Pet Discounts

Job summary

PetVet Care Centers’ Veterinary Healthcare Center in Monterey Park, CA is seeking a part-time Veterinary Receptionist (Care Coordinator). You will handle front-desk duties, manage lobby flow, schedule appointments, and assist with billing and client education in a team-focused, AAHA-accredited hospital environment.

The role emphasizes exceptional service, basic medical emergency awareness, and a supportive culture as the clinic transitions toward a paperless system.

Qualifications

• Applicants must be 18 years of age or older.
• High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience
• 1 year receptionist experience
• Veterinary knowledge

Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Skills

Customer service

Communication

Spanish speaking

Education

High school diploma or GED

Tools

Cornerstone knowledge

Job description

PetVet Care Centers’ Veterinary Healthcare Center in Monterey Park, CA is seeking a part-time Veterinary Receptionist (Care Coordinator). You will handle front-desk duties, manage lobby flow, schedule appointments, and assist with billing and client education in a team-focused, AAHA-accredited hospital environment.

The role emphasizes exceptional service, basic medical emergency awareness, and a supportive culture as the clinic transitions toward a paperless system.