Veterinary Care Coordinator - 4-Day Week Front Desk

San Diego Bay Animal Hospital; San Diego (CA); Hybrid; USD 26.000 - 28.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision insurance

401(k) with discretionary contribution

Team Member Pet Discounts

Calm app access and 24/7 EAP

Zusammenfassung

San Diego Bay Animal Hospital is seeking a friendly Veterinary Receptionist (Care Coordinator) to join our team in San Diego, CA. This full-time role focuses on delivering exceptional client service, front-desk management, scheduling, and supporting both hospital operations and patient care.

Ideal candidates have veterinary front-desk experience, thrive in a fast-paced setting, and bring a calm, compassionate approach for pets and families.

Qualifikationen

• Must be 18 years of age or older
• High school diploma or GED or equivalent
• Excellent customer service skills
• Prior veterinary hospital experience

Aufgaben

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Kenntnisse

Excellent customer service

Calm under pressure

Ausbildung

High school diploma or GED

Veterinary hospital experience

Tools

Practice management software

Jobbeschreibung

San Diego Bay Animal Hospital is seeking a friendly Veterinary Receptionist (Care Coordinator) to join our team in San Diego, CA. This full-time role focuses on delivering exceptional client service, front-desk management, scheduling, and supporting both hospital operations and patient care.

Ideal candidates have veterinary front-desk experience, thrive in a fast-paced setting, and bring a calm, compassionate approach for pets and families.