Vet Front Desk Receptionist - Scheduling & Customer Care

Western Veterinary Partners; Shoreline (WA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance and disability

Employee Assistance Program

401k options

Paid time off

Job summary

Shoreline Veterinary Hospital is seeking an outgoing Client Service Representative to join our team. As the face of the hospital, CSRs greet visitors with warmth and compassion, scheduling and managing appointments while handling a multi-line phone system.

You will provide empathetic customer service, process financial transactions, answer inquiries, and share information about the services we provide. This is a full-time role with availability on Tue, Wed, and Fri 8:30am-6pm and every other

Qualifications

• 1+ years of experience in a customer service, reception, or client-facing role.
• Veterinary receptionist or healthcare front-desk experience preferred.
• Proficiency in communication, phone handling, and appointment scheduling.

Responsibilities

• Schedule and manage the flow of appointments.
• Greet visitors and provide empathetic customer service across phone and in person.
• Process financial transactions and answer inquiries.
• Provide information about the hospital's services.

Skills

Excellent communication

Managing multiple phone lines

Scheduling client appointments

Job description

Shoreline Veterinary Hospital is seeking an outgoing Client Service Representative to join our team. As the face of the hospital, CSRs greet visitors with warmth and compassion, scheduling and managing appointments while handling a multi-line phone system.

You will provide empathetic customer service, process financial transactions, answer inquiries, and share information about the services we provide. This is a full-time role with availability on Tue, Wed, and Fri 8:30am-6pm and every other