Vet Client Services Pro — Front Desk & Scheduling

Western Veterinary Partners; Portola Valley (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Health, dental, and vision insurance w

EAP

401k with company match

Paid time off

Job summary

Western Veterinary Partners in Portola Valley, CA, is seeking a Veterinary Receptionist / Client Service Representative to be the welcoming face of the hospital. You will manage appointments, handle multi-line phones, process payments, and support clients with information about our services.

The role emphasizes friendliness, organization, and teamwork in a fast-paced setting, with full-time hours and a competitive hourly wage. Opportunity to contribute to high-quality care for dogs and cats.

Qualifications

• Experience as a veterinary receptionist or front desk in healthcare settings preferred.
• Ability to manage a multi-line phone system while assisting in-person clients.
• Exceptional verbal and written communication skills.
• Strong organizational and time management skills.
• Experience scheduling appointments and coordinating calendars is preferred.
• Ability to accurately process payments and maintain financial records.

Responsibilities

• Welcome clients and manage daily patient flow.
• Answer multi-line phone system and assist in-person clients.
• Schedule appointments and coordinate calendars.
• Process payments and maintain financial records.

Skills

Multi-line phone management

In-person client service

Excellent communication

Organized scheduling

Payment processing

Tools

Veterinary practice management software

Job description

Western Veterinary Partners in Portola Valley, CA, is seeking a Veterinary Receptionist / Client Service Representative to be the welcoming face of the hospital. You will manage appointments, handle multi-line phones, process payments, and support clients with information about our services.

The role emphasizes friendliness, organization, and teamwork in a fast-paced setting, with full-time hours and a competitive hourly wage. Opportunity to contribute to high-quality care for dogs and cats.