Veterinary Front Desk Pro – Client Care & Scheduling

Western Veterinary Partners; Los Gatos (CA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Disability insurance

Employee Assistance Program

401k with company match

Paid time off

Job summary

The Whole Pet Vet Hospital & Wellness Center in Los Gatos, CA is seeking an outgoing Veterinary Receptionist/Client Service Representative to greet clients, manage appointments, and support patients in a fast-paced front-desk role.

This full-time position offers $22–$26 per hour, Monday–Friday, with a comprehensive benefits package including health, dental, vision, life and disability insurance, 401k, and paid time off. Fear Free handling and compassionate client service are emphasized.

Qualifications

• Front-desk experience in veterinary or healthcare settings required.
• Fear Free Certification or willingness to obtain.
• Excellent verbal and written communication skills.
• Strong organizational and time management abilities.
• Experience scheduling appointments and managing calendars preferred.
• Ability to process payments and maintain records.
• Positive, team-oriented attitude.

Responsibilities

• Greet clients and serve as the welcoming face of the hospital.
• Manage multi-line phone system and in-person interactions.
• Schedule appointments and coordinate daily patient flow.
• Process transactions accurately and maintain financial records.
• Provide information about services and assist clients with needs.

Skills

Phone line management

Verbal communication

Written communication

Compassionate service

Organizational skills

Appointment scheduling

Cash handling

Team collaboration

Calm under pressure

Job description

The Whole Pet Vet Hospital & Wellness Center in Los Gatos, CA is seeking an outgoing Veterinary Receptionist/Client Service Representative to greet clients, manage appointments, and support patients in a fast-paced front-desk role.

This full-time position offers $22–$26 per hour, Monday–Friday, with a comprehensive benefits package including health, dental, vision, life and disability insurance, 401k, and paid time off. Fear Free handling and compassionate client service are emphasized.