Vet Client Care Specialist – Friendly Front Desk Pro

Williamsburg Veterinary Clinic; New York (NY); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

CE allowance

Uniform allowance

Pet care discounts

PTO & holidays

401(k) match

Mental health services

Job summary

Williamsburg Veterinary Hospital in Brooklyn is seeking a Client Service Representative (CSR) for full-time or part-time work. You will greet clients, handle phones and appointments, and support both clients and the medical team in a fast-paced, friendly environment.

The role requires 1–2 years in a veterinary client-facing setting, excellent communication, and a proactive, organized approach. We offer a collaborative, fun team culture in a modern practice with comprehensive benefits.

Qualifications

• 1-2 years of experience in a veterinary client-facing role.
• You’re the kind of person who can make anyone feel welcome—from nervous pet parents to excited new puppy owners.
• You thrive in a fast-paced environment and can juggle phones, appointments, and in-person clients with ease.
• You’re highly organized and detail-oriented—nothing slips through the cracks on your watch.
• You communicate clearly, kindly, and professionally—whether it’s over the phone, email, or in-person.
• You’re comfortable discussing services, estimates, and payments with confidence and empathy.
• You’re a team player who supports both clients and the medical team to keep the day running smoothly.
• You genuinely love animals (even the spicy ones).

Skills

Vet client service

Multi-tasking

Communication skills

Team player

Organized

Tools

Evet

Avimark

ezyVet

Job description

Williamsburg Veterinary Hospital in Brooklyn is seeking a Client Service Representative (CSR) for full-time or part-time work. You will greet clients, handle phones and appointments, and support both clients and the medical team in a fast-paced, friendly environment.

The role requires 1–2 years in a veterinary client-facing setting, excellent communication, and a proactive, organized approach. We offer a collaborative, fun team culture in a modern practice with comprehensive benefits.