Venue Operations Lead – Live Events & Guest Experience

Uptown Theater; Minneapolis (MN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Free concert tickets

Dog-friendly office

Progressive benefits like student loan reimbursement

Job summary

A notable entertainment venue in Minneapolis seeks an Operations Supervisor to oversee staff and ensure exceptional guest experiences during show hours. This role involves responding to guest inquiries, resolving issues, and maintaining service standards. The ideal candidate will have a high school diploma and 3-5 years in a leadership role within nightlife or similar environments, along with proficiency in Microsoft applications. Join a dynamic team in a fast-paced, rewarding atmosphere.

Qualifications

• 3-5 years in restaurant, bar, night club leadership roles.
• Working knowledge of nightclub operations and guest relations.
• Ability to train and develop employees.

Responsibilities

• Oversee operations staff during show hours.
• Respond to guest inquiries and concerns.
• Ensure responsible alcohol service.

Skills

Leadership

Customer service

Communication

Problem solving

Detail oriented

Education

High School Diploma

Tools

Microsoft Excel

Microsoft Word

Job description

A notable entertainment venue in Minneapolis seeks an Operations Supervisor to oversee staff and ensure exceptional guest experiences during show hours. This role involves responding to guest inquiries, resolving issues, and maintaining service standards. The ideal candidate will have a high school diploma and 3-5 years in a leadership role within nightlife or similar environments, along with proficiency in Microsoft applications. Join a dynamic team in a fast-paced, rewarding atmosphere.