Venue Operations Leader — Guest Experience & Budgets

Triple Shift Entertainment; Anoka (MN); On-site; USD 24,796 - 31,684; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

401k Plan

401k Employer Match

Job summary

Triple Shift Entertainment in Minnesota is seeking an experienced Front-of-House manager to direct venue operations with guidance from General and Operations Managers. The role includes budgeting, staffing, and ensuring high standards of guest service.

The ideal candidate will have 2+ years in FOH management, 1 year of supervisory experience, and a track record of fostering respectful, inclusive environments while working varied shifts, including nights and weekends.

Qualifications

• 2 years of front-of-house management experience required.
• 1 year of supervisory experience preferred.
• Industry-specific experience is highly desirable.
• Ability to foster a respectful and inclusive environment.
• Willingness to work varied hours, including nights and weekends.

Responsibilities

• Assist leadership in budgets, forecasting, and payroll-related tasks.
• Plan and implement sales programs to achieve venue objectives.
• Supervise center employees and ensure policies are followed.
• Oversee personnel management: hiring, training, scheduling, and service quality.
• Maintain a positive, safe, and welcoming environment for guests and staff.

Skills

FOH management

Supervisory experience

Customer service excellence

Job description

Triple Shift Entertainment in Minnesota is seeking an experienced Front-of-House manager to direct venue operations with guidance from General and Operations Managers. The role includes budgeting, staffing, and ensuring high standards of guest service.

The ideal candidate will have 2+ years in FOH management, 1 year of supervisory experience, and a track record of fostering respectful, inclusive environments while working varied shifts, including nights and weekends.