Venue Operations Leader — Guest Experience & Budgets

Triple Shift Entertainment; Anoka (MN); In loco; USD 24.796 - 31.684; Tempo pieno

Vantaggi offerti da questo lavoro

Health Insurance

Vision Insurance

Dental Insurance

401k Plan

401k Employer Match

Descrizione del lavoro

Triple Shift Entertainment in Minnesota is seeking an experienced Front-of-House manager to direct venue operations with guidance from General and Operations Managers. The role includes budgeting, staffing, and ensuring high standards of guest service.

The ideal candidate will have 2+ years in FOH management, 1 year of supervisory experience, and a track record of fostering respectful, inclusive environments while working varied shifts, including nights and weekends.

Competenze

• 2 years of front-of-house management experience required.
• 1 year of supervisory experience preferred.
• Industry-specific experience is highly desirable.
• Ability to foster a respectful and inclusive environment.
• Willingness to work varied hours, including nights and weekends.

Mansioni

• Assist leadership in budgets, forecasting, and payroll-related tasks.
• Plan and implement sales programs to achieve venue objectives.
• Supervise center employees and ensure policies are followed.
• Oversee personnel management: hiring, training, scheduling, and service quality.
• Maintain a positive, safe, and welcoming environment for guests and staff.

Conoscenze

FOH management

Supervisory experience

Customer service excellence

Descrizione del lavoro

Triple Shift Entertainment in Minnesota is seeking an experienced Front-of-House manager to direct venue operations with guidance from General and Operations Managers. The role includes budgeting, staffing, and ensuring high standards of guest service.

The ideal candidate will have 2+ years in FOH management, 1 year of supervisory experience, and a track record of fostering respectful, inclusive environments while working varied shifts, including nights and weekends.