Park Operations & Guest Experience Lead

Kids Empire; Minneapolis (MN); On-site; USD 40,000 - 50,000; Full time

Job summary

A family entertainment company in Minneapolis is seeking a Park Assistant Manager to oversee daily park operations. You will manage staff, ensure a safe and enjoyable experience for visitors, and handle guest inquiries. The ideal candidate must have strong leadership skills, a commitment to customer service, and the ability to work in a fast-paced environment. This is a full-time position requiring weekends and holidays.

Qualifications

• Able to work with children.
• Must be able to communicate effectively.
• Must demonstrate commitment to safety and emergency preparedness.

Responsibilities

• Supervises staff to ensure satisfactory job performance.
• Responsible for guest satisfaction and resolving complaints.
• Coordinates family events and ensures efficient operation.

Skills

Good communication skills

Customer service skills

Conflict resolution skills

Leadership skills

Strong organizational skills

Education

High school diploma or equivalent

Tools

iPad

Job description

A family entertainment company in Minneapolis is seeking a Park Assistant Manager to oversee daily park operations. You will manage staff, ensure a safe and enjoyable experience for visitors, and handle guest inquiries. The ideal candidate must have strong leadership skills, a commitment to customer service, and the ability to work in a fast-paced environment. This is a full-time position requiring weekends and holidays.