Venue Events Sales Manager – Hotels

Encore Global; Los Angeles (CA); On-site; USD 63,000 - 77,000; Full time

Job summary

Encore Global is seeking a Sales Manager, Venues to guide customers through event experiences and identify solutions that meet goals, maximizing event revenue. You will build relationships with hotel personnel and collaborate with Encore teams to support the customer journey.

The role requires a proactive sales approach, strong communication, and the ability to navigate audiovisual sales within hospitality settings.

Qualifications

• BS/BA or 1+ years Encore or equivalent experience required.
• 1 year technology sales or hospitality experience preferred.
• Prior sales experience in audiovisual is a plus.
• Knowledge of hospitality industry and sales processes preferred.
• Technical aptitude and computer proficiency required.
• Strong written and verbal communication skills.

Responsibilities

• Drive results by soliciting and securing business through a proactive, consultative sales approach and Encore’s sales process and methodology.
• Prepare and present quotes and proposals in a timely manner to customers, including those from Encore’s venue booking system or other sources.
• Collaborate with vendors and other departments to capture and service events.
• Attend site visits, pre-conference planning meetings, and venue meetings to support the customer event experience.
• Understand event cost structure and incorporate into solution designs according to profitability guidelines.
• Deliver world-class service by cultivating and maintaining relationships with customers, venue personnel and Encore support functions.
• Research customer history to create personalized experiences.
• Engage with customers to understand goals and address questions and challenges.
• Keep customer information up-to-date in CRM.
• Refer and guide customers through the Encore network to secure additional opportunities.

Skills

Sales experience

Communication skills

Technical aptitude

Hospitality industry knowledge

CRM familiarity

Education

BS/BA or equivalent experience

Tools

CRM system

Job description

Encore Global is seeking a Sales Manager, Venues to guide customers through event experiences and identify solutions that meet goals, maximizing event revenue. You will build relationships with hotel personnel and collaborate with Encore teams to support the customer journey.

The role requires a proactive sales approach, strong communication, and the ability to navigate audiovisual sales within hospitality settings.