Strategic Venue Event Sales Leader

Encore Global; Schaumburg (IL); On-site; USD 42,000 - 55,000; Full time

Job summary

Encore Global is seeking a Sales Manager, Venues to guide customers through event experiences, identify solutions that meet goals, and maximize revenue from a defined client base. You will work with hotels and Encore teams to design proposals, attend site visits, and ensure profitable outcomes for each event.

This role requires a consultative sales approach, strong communication skills, and the ability to manage a robust pipeline while adhering to Encore processes.

Qualifications

• BS/BA or equivalent experience required.
• 1 year technology sales or hospitality experience preferred.
• Prior sales experience in audiovisual is a plus.
• Knowledge of hospitality industry and sales processes preferred.
• Technical aptitude and computer proficiency required.
• Strong written and verbal communication skills

Responsibilities

• Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore's sales process and methodology.
• Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through www.encoreglobal.com, venue booking system, or other sources as assigned.
• Effectively collaborate with vendors and other departments/divisions of the company to capture and service events.
• Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
• Understand event cost structure and incorporates this into solution designs according to established profitability guidelines.
• Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments.
• Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences.
• Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges.
• Do the Right Thing by ensuring all customer information is up to date and accurate in the CRM at all times.
• Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers.
• Maintain a healthy pipeline at all times that ensures achievement of established revenue targets.
• Ensure all known opportunities are in CRM and completely accurate and updated at all times.
• See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely.
• Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented.
• Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events.

Skills

Sales experience

Hospitality knowledge

Technical aptitude

Communication skills

Education

BS/BA or equivalent experience

Job description

Encore Global is seeking a Sales Manager, Venues to guide customers through event experiences, identify solutions that meet goals, and maximize revenue from a defined client base. You will work with hotels and Encore teams to design proposals, attend site visits, and ensure profitable outcomes for each event.

This role requires a consultative sales approach, strong communication skills, and the ability to manage a robust pipeline while adhering to Encore processes.