Ventilator Field Service Engineer – Midwest (Travel)

Nihonkohden; Columbus (OH); On-site; USD 80,000 - 105,000; Full time

Job summary

Nihon Kohden America is seeking a Field Service Engineer to support NKA ventilator systems, providing troubleshooting, preventive maintenance, repairs, software updates, and on-site or remote service as needed. You will partner with hospital clinical, biomedical, and IT teams to resolve technical needs, ensure safe operation, and advocate for customers while escalating complex issues when necessary.

The role requires up to 75% travel across Ohio and a strong commitment to accuracy, safety, and

Qualifications

• Associate's degree in Biomedical Engineering, Electrical Engineering, Mechanical Engineering, Respiratory Therapy, Information Technology, or a related technical discipline; Bachelor's degree preferred, relevant education and experience accepted in lieu of a degree.
• 4+ years of experience servicing, maintaining, troubleshooting, repairing, or supporting ventilators or respiratory therapy equipment.
• Certifications preferred: CompTIA Network+, CBET, BMET, military technical training, respiratory therapy certifications, or equivalent.
• Experience diagnosing and resolving hardware, software, electrical, mechanical, pneumatic, and system-performance issues.
• Experience providing customer-facing technical support in healthcare or medical device environments.
• Knowledge of hospital networking and device connectivity preferred.

Responsibilities

• Servicing, maintaining, and troubleshooting ventilator, patient monitoring, and related medical devices.
• Provide on-site and remote technical support, including training and guidance.
• Diagnose hardware, software, networking, pneumatic, and connectivity issues; implement corrective actions.
• Perform preventive maintenance and scheduled service activities per manufacturer specs.
• Document service activities, status, and root cause with appropriate actions.
• Coordinate with Biomed, IT, and clinical teams to ensure safe operation and regulatory compliance.

Skills

Technical Troubleshooting

Customer Focus

Technical Communication

Clinical Environment Knowledge

Healthcare Connectivity

English Proficiency

Education

Associate's degree in Biomedical Engineering or related field; Bachelor's preferred

Job description

Nihon Kohden America is seeking a Field Service Engineer to support NKA ventilator systems, providing troubleshooting, preventive maintenance, repairs, software updates, and on-site or remote service as needed. You will partner with hospital clinical, biomedical, and IT teams to resolve technical needs, ensure safe operation, and advocate for customers while escalating complex issues when necessary.

The role requires up to 75% travel across Ohio and a strong commitment to accuracy, safety, and