Field Service Engineer: Medical Ventilators & Connectivity

Nihon Kohden America

Philadelphia (Philadelphia County)

On-site

USD 80,000 - 105,000

Full time

14 days+

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Job summary

Nihon Kohden America is seeking a Field Service Engineer to support ventilator and patient monitoring systems across hospital settings. The role involves on-site and remote troubleshooting, preventive maintenance, installation support, and customer training to ensure safe device operation.

You will work with clinical, biomedical, IT, and nursing teams to resolve issues, perform connectivity validations, and document outcomes.

Qualifications

4+ years servicing, maintaining, troubleshooting, or supporting ventilators or respiratory therapy equipment.
CompTIA Network+, CBET, BMET, or equivalent certifications preferred.
Experience diagnosing hardware, software, electrical, mechanical, pneumatic, and system-performance issues.
Experience providing customer-facing technical support in healthcare, biomedical, respiratory therapy, or medical device environments.
Basic knowledge of hospital networking and wired/wireless device connectivity.
Knowledge of hospital clinical environments and customer-support practices.

Responsibilities

Serve in on-site and remote technical support roles for ventilator, patient monitoring, and related systems.
Troubleshoot hardware, software, pneumatic, electrical, mechanical, and connectivity issues; perform installations and maintenance.
Document service activities, actions, and resolutions; manage service tickets.
Coordinate with hospital clinical teams to ensure safety and reliability of devices.
Support integration and interoperability of medical device systems within customer environments.