Vendor Brand Specialist & Sales Advocate

Macy's; Burlington (MA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking an Ambassador to enhance the customer experience, share vendor knowledge, and upsell within our Burlington, MA location. You will build a loyal clientele and collaborate with store leadership and vendor teams to execute merchandising initiatives.

Your role includes greeting customers, recommending products, and coordinating vendor-sponsored events, while maintaining an inviting sales floor and achieving sales goals in a fast-paced retail environment.

Qualifications

• Must have 1 year of selling or retail experience.
• Comfortable with computers, mobile devices, and point-of-sale devices.
• Flexibility with days, evenings, weekends and holidays.

Responsibilities

• Provide exceptional customer experience and prioritize the customer.
• Greet customers, make product recommendations, and upsell.
• Serve as liaison between vendors, personal stylists, and store leadership.
• Maintain neat sales floor with clear signage for sales and markdowns.
• Create and implement best practices to drive sales, turn, and gross margin.

Skills

Customer service

Upselling

Vendor relations

Merchandising

Communication

Tools

POS systems

Job description

Macy's is seeking an Ambassador to enhance the customer experience, share vendor knowledge, and upsell within our Burlington, MA location. You will build a loyal clientele and collaborate with store leadership and vendor teams to execute merchandising initiatives.

Your role includes greeting customers, recommending products, and coordinating vendor-sponsored events, while maintaining an inviting sales floor and achieving sales goals in a fast-paced retail environment.