Vendor Brand Ambassador & Sales Catalyst

Macy's; Springfield Township (Delaware County); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is hiring an Ambassador to connect with customers, share vendor knowledge, and upsell while representing assigned brands. This full-time role emphasizes delivering exceptional service, building repeat clientele, and coordinating vendor events with leadership and stylists.

As a valued Macy's colleague, you will drive sales through personalized recommendations, maintain an inviting sales floor, and participate in a dynamic benefits program, including health coverage and a 401(k) match.

Qualifications

• Minimum 1 year selling or retail experience.
• Excellent verbal and written communication.
• Ability to build relationships with customers.
• Flexible availability including weekends and holidays.
• Comfort with computers and mobile devices.

Responsibilities

• Provide an exceptional customer experience by prioritizing the customer.
• Greet customers, make product recommendations, and upsell.
• Serve as liaison between vendors, stylists, and store leadership.
• Keep sales floor neat, signed for sales and markdowns.
• Create and implement best practices to drive sales and margins.
• Build brand-specific clientele for local marketing.
• Execute vendor and non-vendor events to increase sales.
• Lead customer-facing vendor events with vendor partnerships.
• Use Macy's POS systems to wrap up sales.

Skills

Customer relationships

Sales mindset

Time management

Communication

Tech proficient

Flexible schedule

Tools

POS systems

Job description

Macy's is hiring an Ambassador to connect with customers, share vendor knowledge, and upsell while representing assigned brands. This full-time role emphasizes delivering exceptional service, building repeat clientele, and coordinating vendor events with leadership and stylists.

As a valued Macy's colleague, you will drive sales through personalized recommendations, maintain an inviting sales floor, and participate in a dynamic benefits program, including health coverage and a 401(k) match.