Retail Brand Experience Specialist

Macy's, Inc.; North Saugus (MA); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program with mind/

Résumé du poste

Macy's, Inc. seeks an Ambassador to boost sales by connecting with customers and sharing product knowledge. You will upsell and build repeat clientele while acting as the expert for designated vendors and brands.

You’ll collaborate with store leadership and stylists, execute merchandising initiatives, and contribute to a dynamic, inclusive work environment with benefits and pay that reflect performance and tenure.

Qualifications

• Minimum 1 year selling or retail experience required.
• Strong communication and relationship-building skills.
• Flexible availability including holidays, evenings, weekends.

Responsabilités

• Provide an exceptional customer experience by ensuring the customer is always the priority.
• Greet customers, make product recommendations, and upsell.
• Serve as a liaison between vendors, personal stylists, and store leadership.
• Ensure sales floor is neat, properly signed for sales and markdowns.
• Create and implement best practices to drive sales, turn, and gross margin above company average.
• Build brand-specific clientele to support local marketing.
• Execute vendor and non-vendor events to increase sales.
• Plan, organize, and lead customer-facing vendor sponsored events with vendor partnerships.
• Be proficient in Macy's point of sale systems and company devices.

Connaissances

Relationship building

Energetic attitude

Excellent communication

Time management

Team collaboration

Outils

POS systems

RF equipment

Description du poste

Macy's, Inc. seeks an Ambassador to boost sales by connecting with customers and sharing product knowledge. You will upsell and build repeat clientele while acting as the expert for designated vendors and brands.

You’ll collaborate with store leadership and stylists, execute merchandising initiatives, and contribute to a dynamic, inclusive work environment with benefits and pay that reflect performance and tenure.