Vehicle Service Assistant — Fast-Paced Customer Experience

Lucid Motors USA, Inc.; Chicago (IL); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

401(k) retirement plan

Equity program

Discretionary annual cash incentive

Job summary

Lucid Motors in Chicago is seeking a Service Assistant to join our service team and help ensure smooth day-to-day operations. You will handle customer interactions, move vehicles and loaners, arrange rides, and assist with inspections and basic repairs within a fast-paced automotive environment.

The role offers growth within Lucid and requires strong organization, clear communication, and the ability to multitask while standing for extended periods. Equal opportunity employment is provided.

Qualifications

• 18 years of age or older is required.
• Willingness to obtain forklift certification post hire.
• Commitment to safety and operational efficiency.

Responsibilities

• Provides a world-class customer experience to all Lucid clients, both internal and external.
• Vehicle drives include dropping off or picking up customer vehicles and/or loaners, runs to the Bodyshop, test charging at EA charge stations.
• Arranging Lyft rides for internal vehicle moves per request.
• Assist with Pre-Delivery Inspection (PDI) carrier preparation and vehicle hand-over.
• Assist technicians with basic repairs in the shop.
• Other duties as assigned including moving and staging vehicles, delivering parts, washing vehicles, and assisting the service department as needed.

Skills

Basic automotive knowledge

Strong organizational skills

Attention to detail

Excellent communication

Interpersonal skills

Multitasking

Standing/Walking for extended periods

Job description

Lucid Motors in Chicago is seeking a Service Assistant to join our service team and help ensure smooth day-to-day operations. You will handle customer interactions, move vehicles and loaners, arrange rides, and assist with inspections and basic repairs within a fast-paced automotive environment.

The role offers growth within Lucid and requires strong organization, clear communication, and the ability to multitask while standing for extended periods. Equal opportunity employment is provided.