Automotive Service Assistant – Customer & Vehicle Support

Lucid Motors; Coolidge (AZ); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

401(k) retirement plan

Job summary

Lucid Motors in the United States is seeking a Service Assistant to support the daily service team operations and adapt to a fast-paced workload. This role offers learning and career growth within the automotive industry.

You’ll handle customer-facing tasks, assist with vehicle drop-offs/pickups, coordinate Lyft rides, and support technicians with basic repairs, ensuring a world-class experience for Lucid clients. Occasional weekend hours and a valid driver’s license are required.

Qualifications

• 18 years of age or older.
• Basic automotive knowledge.
• Willingness to obtain forklift certification post hire.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and multitask.
• Ability to stand and walk for extended periods.
• Full-time, including weekends or extended hours during busy periods.
• Willingness to complete Lucid provided CPR training post hire.
• Valid driver’s license with no suspensions within the past year; drivers under 21 must have held a license for 3 years and complete Lucid Training on hire.

Responsibilities

• Provides a world-class customer experience to all Lucid clients, both internal and external.
• Vehicle drives include dropping off or picking up customer vehicles and/or loaners, runs to the Bodyshop, test charging at EA charge stations, among others.
• Arranging Lyft rides for internal vehicle moves per request.
• Assist with Pre-Delivery Inspection (PDI) carrier preparation and vehicle hand-over; assist with check-in process when needed.
• Assist technicians with basic repairs in the shop.
• Other duties as assigned including moving and staging vehicles, delivering parts, washing vehicles, and assisting the service department as needed.

Skills

Basic automotive knowledge

Forklift cert

Strong organizational skills

Excellent communication

Multitasking

Stand and walk

Full-time including weekends

CPR training post hire

Valid driver’s license

Job description

Lucid Motors in the United States is seeking a Service Assistant to support the daily service team operations and adapt to a fast-paced workload. This role offers learning and career growth within the automotive industry.

You’ll handle customer-facing tasks, assist with vehicle drop-offs/pickups, coordinate Lyft rides, and support technicians with basic repairs, ensuring a world-class experience for Lucid clients. Occasional weekend hours and a valid driver’s license are required.