Vehicle Operations & Client Success Specialist

Manheim Dallas-Fort Worth; Riverside (CA); On-site; USD 33,000 - 50,000; Full time

Benefits offered by this job

Paid time off

Bereavement leave

Voting leave

Jury duty leave

Volunteer time off

Military leave

Parental leave

Job summary

Cox Automotive in Riverside, CA is seeking a customer service coordinator to manage client issues across accounts, coordinating with auction teams and stakeholders to ensure smooth vehicle reconditioning processes.

You will build relationships with clients, provide condition reports and estimates, and ensure adherence to standards and SLA guidelines. Strong communication and multitasking are essential.

Qualifications

• Requires High School Diploma or GED with 3–5 years experience in a related field.
• Excellent verbal and written communication skills.
• Ability to manage multiple tasks and prioritize work.

Responsibilities

• Serve as primary contact for client issues across simple to complex accounts.
• Deliver exceptional customer service and promptly address vehicle condition inquiries.
• Coordinate sale vehicle runs and communicate with auction departments for inventory movement.

Skills

Customer service

Communication

Attention to detail

Multitasking

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Cox Automotive in Riverside, CA is seeking a customer service coordinator to manage client issues across accounts, coordinating with auction teams and stakeholders to ensure smooth vehicle reconditioning processes.

You will build relationships with clients, provide condition reports and estimates, and ensure adherence to standards and SLA guidelines. Strong communication and multitasking are essential.