Vault & Member Services Specialist

Ignite Credit Union; Coldwater (MI); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Bi-weekly 401(k) match

Education reimbursement

Wellness reimbursement

Medical/Dental/Vision insurance

HSA with employer contributions

Life insurance

Disability coverage

Paid time off

12 paid holidays

Employee assistance programs

Monthly incentives

Employee appreciation events

Job summary

Ignite Credit Union is seeking a Vault Member Service Representative for our branch in Michigan. The role combines member service with vault and cash operations, emphasizing accuracy and relationship building with members.

You will handle transactions, open memberships, manage cash and vault processes, and uphold security procedures while delivering excellent service to our community.

Qualifications

• Experience in retail banking or teller services is preferred.
• Strong cash-handling and confidentiality skills.
• Ability to open memberships and accounts and refer products.

Responsibilities

• Provide exceptional member service during transactions and account needs.
• Open new memberships and accounts; connect members with products.
• Manage daily vault operations, cash ordering, balancing and distribution.
• Maintain accurate cash levels for tellers and ATMs; ensure security controls.

Skills

Cash handling

Attention to detail

Organizational skills

Customer service

Banking systems

Education

High school diploma or GED

Job description

Ignite Credit Union is seeking a Vault Member Service Representative for our branch in Michigan. The role combines member service with vault and cash operations, emphasizing accuracy and relationship building with members.

You will handle transactions, open memberships, manage cash and vault processes, and uphold security procedures while delivering excellent service to our community.