Member Loans & Service Specialist

Sovita Credit Union; Flint (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Sovita Credit Union in Michigan is seeking a friendly and detail‑oriented Member Service Representative to deliver exceptional service at our offices. You will greet members warmly, process a variety of account transactions, promote credit union products, and ensure accuracy and confidentiality in all dealings.

The role involves assisting with loan applications, verifying information, and guiding members through loan options in a consultative manner while upholding the credit union's service

Responsibilities

• Provide quality service to members and team members as defined by the credit union's service standards at all times.
• Promote credit union products and services to save members time and money.
• Accurately process member requests in person and over the phone, such as transferring/withdrawing funds, opening/closing accounts, and loan-related tasks.
• Assist members with loan applications, including interviewing, obtaining/anal analyzing credit reports, verifying debts, and presenting loan options.

Job description

Sovita Credit Union in Michigan is seeking a friendly and detail‑oriented Member Service Representative to deliver exceptional service at our offices. You will greet members warmly, process a variety of account transactions, promote credit union products, and ensure accuracy and confidentiality in all dealings.

The role involves assisting with loan applications, verifying information, and guiding members through loan options in a consultative manner while upholding the credit union's service