Member Experience Specialist

People-Driven-Credit-Union; Washington Charter Township (MI); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical (employer paid)

Dental (employer paid)

Vision (employer paid)

Family health option at low cost

401(k) program

Life Insurance

Flexible Spending Account

Paid Time Off

Employee Discounts

Job summary

People Driven Credit Union in Romeo, MI is seeking a Full Time Member Service Representative to greet members, handle teller transactions with accuracy, and offer friendly solutions that enhance their banking experience.

You will identify opportunities to refer products and loan options that align with members' financial goals while delivering outstanding service in a team-focused environment. Background check required.

Qualifications

• High School diploma or equivalent required; some college preferred.
• Previous customer service and cash handling experience required.
• Experience in financial services preferred.
• Must pass background and drug screening.

Responsibilities

• Greet members and handle teller transactions with accuracy and courtesy.
• Identify and refer products and loan options that meet members' financial goals.
• Provide friendly solutions and guidance to enhance member banking experiences.

Skills

Cash handling

Customer service

Sales

Communication

Education

High School diploma or equivalent

Some college

Job description

People Driven Credit Union in Romeo, MI is seeking a Full Time Member Service Representative to greet members, handle teller transactions with accuracy, and offer friendly solutions that enhance their banking experience.

You will identify opportunities to refer products and loan options that align with members' financial goals while delivering outstanding service in a team-focused environment. Background check required.