Vascular Surgery Clinic Secretary - Scheduling & Referrals

Dartmouth Health; Manchester (NH); On-site; USD 51,007,000 - 79,420,000; Full time

Benefits offered by this job

Benefits package

Job summary

Dartmouth Health in Manchester, NH seeks an administrative professional to manage referrals, schedule appointments, and support staff in communicating with patients and physicians. This role emphasizes accuracy, insurance coordination, and timely follow-up.

You will respond to calls, greet patients, process forms, and assist with technology while helping ensure efficient scheduling and insurance authorizations. Strong communication and detail orientation are essential.

Qualifications

• High school diploma or equivalent with 1 year provider office experience.
• Knowledge of insurance benefits and medical terminology.
• Ability to interact with providers, staff, patients, and insurer representatives.

Responsibilities

• Responds to patient calls with general information and education.
• Greets patients, manages forms, and assists with technology.
• Assesses needs and processes prescriptions, forms, appointments.
• Reviews schedules and reschedules to keep bookings full.
• Completes follow-up tasks from After Visit Summary.
• Handles messages, calls, and mail routing in a timely manner.
• Implements referral processes and tracks queue status.
• Supports staff and physicians in patient communications.

Skills

Insurance knowledge

Medical terminology

Interpersonal communication

Task prioritization

Computer literacy

Attention to detail

Education

High school diploma or equivalent

Job description

Dartmouth Health in Manchester, NH seeks an administrative professional to manage referrals, schedule appointments, and support staff in communicating with patients and physicians. This role emphasizes accuracy, insurance coordination, and timely follow-up.

You will respond to calls, greet patients, process forms, and assist with technology while helping ensure efficient scheduling and insurance authorizations. Strong communication and detail orientation are essential.