Clinical Operations Secretary - Scheduling & Admin

Dartmouth Health; Lebanon (NH); On-site; USD 25,000 - 39,000; Full time

Job summary

Dartmouth Health in Lebanon, New Hampshire is seeking an experienced administrative support specialist to manage patient scheduling, calendars, and a variety of clerical tasks in a fast-paced healthcare setting.

The role encompasses arranging surgical and infusion procedures, preparing reports, and assisting clinical staff while maintaining accurate records and delivering excellent customer service to patients and families.

Qualifications

• 3 years of administrative support experience with a high school diploma or equivalent.
• Experience working with the public is required.
• Knowledge of medical terminology may be required.
• Proficiency in word processing and office software.

Responsibilities

• Answer phones, screen calls, provide directions and take messages.
• Schedule patients, manage calendars, coordinate procedures and related bookings.
• Design and coordinate master schedules and other calendars.
• Maintain charts and provide admin support to clinical staff.
• Type letters, emails, and prepare correspondence.
• Create forms, spreadsheets, tables and presentations.
• Handle filing, patient records and billing-related tasks.
• Prepare reports and assist with budget and reimbursements.
• Train new staff and supervise temporary workers and volunteers.
• Arrange meetings, minutes, travel and agendas.

Skills

Administrative support

Customer service

MS Word

Excel

PowerPoint

MS Publisher

Communication skills

Education

High School Diploma

Tools

Microsoft Word

Excel

PowerPoint

MC Publisher

Job description

Dartmouth Health in Lebanon, New Hampshire is seeking an experienced administrative support specialist to manage patient scheduling, calendars, and a variety of clerical tasks in a fast-paced healthcare setting.

The role encompasses arranging surgical and infusion procedures, preparing reports, and assisting clinical staff while maintaining accurate records and delivering excellent customer service to patients and families.