Value-Based Care Partner Onboarding & Engagement (Remote)

Upperline Health Inc; Chattanooga, Northern (TN, KY); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401K matching

PTO

Parental leave

Job summary

Upperline Health is seeking a Practice Success Partner to guide partner practices through the Value Based Care program enrollment, ensuring understanding of processes, documentation, and technology.

You will onboard clinics, analyze enrollment data, and drive performance improvements while coordinating with care teams to support patients. Travel up to 50% to partner practices; remote options available for eligible states.

Qualifications

• High school diploma or equivalent; associate's or bachelor’s degree preferred.
• Healthcare experience required; Knowledge of value-based care programs is preferred.
• Previous experience deploying programs with a technology component
• Excellent communication and interpersonal skills, with the ability to build rapport quickly across all areas of clinic staff engage through story-telling
• Demonstrated ability to provide training in an effective manner
• Demonstrated ability navigating conflict
• Strong organizational and time management skills.
• Proficiency in computer systems and data entry.
• Ability to work independently and as part of a team.

Responsibilities

• Onboarding: Guide partner practices through the Value Based Care program enrollment process, ensuring understanding of enrollment process, required documentation, applicable technology (hardware and apps), forms and compliant processes.
• Data Tracking and Performance Mitigation: Analyze enrollment data to identify trends and opportunities for improvement. Partner with partner clinics to understand root cause of issues mitigation plans (including additional training). Communicate performance metrics to all partner clinics.
• Partner Engagement: Build strong relationships with partner clinics to foster trust and engagement in the program. Provide ongoing support and education to patients throughout their participation.
• Collaboration: Collaborate with care teams, providers, and other stakeholders to ensure program success.
• Quality Improvement: Contribute to process improvement initiatives to enhance partner enrollment efficiency and effectiveness. Communicate improvement opportunities to internal leadership.

Skills

Healthcare experience

Value-based care knowledge

Program deployment experience

Communication skills

Training delivery

Conflict navigation

Organizational skills

Data entry / computer systems

Teamwork

Independent work

Education

High school diploma or equivalent

Associate's or Bachelor's degree preferred

Job description

Upperline Health is seeking a Practice Success Partner to guide partner practices through the Value Based Care program enrollment, ensuring understanding of processes, documentation, and technology.

You will onboard clinics, analyze enrollment data, and drive performance improvements while coordinating with care teams to support patients. Travel up to 50% to partner practices; remote options available for eligible states.