Valet Operations Supervisor - Lead Guest Experience

SP+; Atlanta (GA); Vor Ort; USD 21.000 - 30.000; Vollzeit

Zusammenfassung

SP+, a Metropolis company, seeks a Supervisor, Valet Operations for the Atlanta location. You will oversee day-to-day valet activities, ensure service aligns with contractual guidelines, and uphold a professional image.

Responsibilities include greeting guests, coordinating the valet team, managing schedules, and safeguarding vehicles and keys. Strong customer service, communication, and adaptability are essential for success in this role.

Qualifikationen

• Education/Experience: Minimal high school diploma or equivalent and a minimal 6 month related experience or training; or equivalent combination of education and experience.
• Driver's License: Valid state-issued driver's license with a current address and acceptable driving record; manual transmission may be required.
• Oral Communication: Speaks clearly; Listens and gets clarification; Responds well to questions.
• Written Communication: Writes clearly and informatively; Able to read and interpret written information.
• Customer Service: Maintains positive attitude; responds to requests courteously.

Aufgaben

• Greet guests courteously and ensure timely service.
• Assist customers in and out of their vehicle and drive, park, retrieve vehicles safely.
• Assist with hiring, training, and coaching an excellent valet team; create staffing schedules.
• Maintain SOP compliance and safeguard vehicles and keys at all times.
• Prepare daily paperwork per audit standards and keep drive lanes clean.

Kenntnisse

Oral communication

Written communication

Customer service

Adaptability

Judgment

Ausbildung

High school diploma or equivalent

Jobbeschreibung

SP+, a Metropolis company, seeks a Supervisor, Valet Operations for the Atlanta location. You will oversee day-to-day valet activities, ensure service aligns with contractual guidelines, and uphold a professional image.

Responsibilities include greeting guests, coordinating the valet team, managing schedules, and safeguarding vehicles and keys. Strong customer service, communication, and adaptability are essential for success in this role.