Valet Operations Supervisor - Guest Experience

SP+; Nashville (TN); On-site; USD 42,000 - 64,000; Full time

Job summary

SP+ is seeking a hands-on Valet Operations Manager in Nashville to lead day-to-day valet operations, ensuring an outstanding guest experience and professional image. You’ll craft staffing schedules and uphold SOPs while safeguarding vehicles and keys.

The role also involves participating in hiring, training, and coaching a high-performing valet team to deliver premium service. Located at the Grand Hyatt Nashville, this full-time position requires a high school diploma and at least six months of

Qualifications

• Education/Experience Required: High School Graduate.
• A minimum of six months of valet experience preferred.
• Availability to work 2nd shift, 3rd shift and/or weekends may be required.

Responsibilities

• Manage day-to-day valet operations to ensure guest satisfaction.
• Create staffing schedules according to anticipated daily vehicle volume.
• Maintain compliance with standard operating procedures and safeguard vehicles/keys.
• Assist with hiring, training, and coaching a valet team.
• Complete other duties as needed.

Skills

Guest Service

Oral Communication

Written Communication

Adaptability

Judgment

Education

High School Diploma

Job description

SP+ is seeking a hands-on Valet Operations Manager in Nashville to lead day-to-day valet operations, ensuring an outstanding guest experience and professional image. You’ll craft staffing schedules and uphold SOPs while safeguarding vehicles and keys.

The role also involves participating in hiring, training, and coaching a high-performing valet team to deliver premium service. Located at the Grand Hyatt Nashville, this full-time position requires a high school diploma and at least six months of