Valet Operations Lead - Team, Service & Safety

SP Plus Corporation; Atlanta (GA); On-site; USD 24,000 - 34,000; Full time

Job summary

SP+ Corporation in Atlanta, GA is looking for a reliable valet operations assistant to support daily location management and guest service. You will greet guests, ensure timely service, and safely drive, park, and retrieve vehicles with professionalism.

The role also involves assisting with hiring, training, and coaching the valet team, creating staffing schedules, and maintaining adherence to standard operating procedures while protecting vehicles and keys.

Qualifications

• High school diploma or equivalent plus 6 months related experience or training.
• Valid driver’s license with good driving record; ability to drive a manual transmission if required.
• Clear verbal communication and ability to read and interpret written information.
• Excellent customer service mindset and professional demeanor.
• Ability to adapt to changes and handle unexpected events.
• Sound and accurate judgment.
• Physical demands: able to sit, stand, walk, lift up to 25 pounds; climb or balance as needed.

Responsibilities

• Greet guests courteously and ensure timely service.
• Assist customers in and out of their vehicle; drive, park, and retrieve vehicles safely.
• Help hire, train, and coach valet team; create staffing schedules.
• Maintain compliance with SOPs and protect vehicles and keys.
• Prepare daily paperwork according to audit standards.
• Keep drive lanes clean and implement staging plan for capacity.

Skills

Customer Service

Oral Communication

Written Communication

Adaptability

Judgment

Physical Fitness

Education

High School Diploma or Equivalent

Job description

SP+ Corporation in Atlanta, GA is looking for a reliable valet operations assistant to support daily location management and guest service. You will greet guests, ensure timely service, and safely drive, park, and retrieve vehicles with professionalism.

The role also involves assisting with hiring, training, and coaching the valet team, creating staffing schedules, and maintaining adherence to standard operating procedures while protecting vehicles and keys.