Valet Operations Supervisor - Guest Experience Leader

Parking Management Company; Daytona Beach (FL); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Health Benefits

401K

Bonus opportunities

Paid time off

Tuition assistance

Job summary

Parking Management Company is seeking a Valet Supervisor / Guest Service Coordinator to lead daily valet operations on-site and support the GSM in delivering exceptional guest experiences. You will supervise staff, ensure proper uniforming and grooming, and communicate daily updates to the team and management.

The role emphasizes safety, efficiency, and top-tier service, with opportunities for tip-based earnings and additional benefits.

Qualifications

• High school diploma or GED required.
• 1 year minimum supervisory and related customer service/hospitality experience preferred.
• Driver’s license and reliable transportation are required.

Responsibilities

• Oversee daily valet operations and staff performance to ensure smooth, efficient service.
• Address guest questions, concerns, service issues, and claims with professionalism.
• Verify associates are in full uniform and maintain grooming standards; monitor attendance and shift times.
• Lead daily pre-shift meetings to share updates and promote teamwork.
• Manage setup and breakdown of valet equipment and staging areas; ensure supplies are stocked.

Skills

Supervisory experience

Guest service

Hospitality mindset

Communication

Education

High school diploma or GED

1 year supervisory/customer service experience preferred

Driver's license

Job description

Parking Management Company is seeking a Valet Supervisor / Guest Service Coordinator to lead daily valet operations on-site and support the GSM in delivering exceptional guest experiences. You will supervise staff, ensure proper uniforming and grooming, and communicate daily updates to the team and management.

The role emphasizes safety, efficiency, and top-tier service, with opportunities for tip-based earnings and additional benefits.