Valet Operations Lead – Guest Service

Colonial Group; Phoenix (AZ); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Health Benefits

401K

Supplemental Insurance

Bonus opportunities

Paid time off

Paid training

Tuition assistance

Perks at Work discounts

Military friendly employer

Job summary

Parking Management Company is seeking a Valet Supervisor / Guest Service Coordinator to support valet operations on-site, lead daily pre-shift meetings, and ensure exceptional guest service. You will oversee staff performance, manage equipment and supplies, and assist with payroll and tip reporting while maintaining safety standards.

The role requires a high school diploma or GED, and prior supervisory or customer service experience.

Qualifications

• Experience in guest service or hospitality environments.
• Strong communication and conflict-resolution abilities.
• Ability to lead teams and coordinate daily operations.

Responsibilities

• Oversee daily valet operations with GSM to ensure smooth service.
• Resolve guest questions and service issues promptly and professionally.
• Ensure staff wear uniforms and maintain grooming standards; monitor attendance.

Skills

Guest service

Communication

Leadership

Reliability

Education

High school diploma or GED

Job description

Parking Management Company is seeking a Valet Supervisor / Guest Service Coordinator to support valet operations on-site, lead daily pre-shift meetings, and ensure exceptional guest service. You will oversee staff performance, manage equipment and supplies, and assist with payroll and tip reporting while maintaining safety standards.

The role requires a high school diploma or GED, and prior supervisory or customer service experience.