Valet Operations Manager — Guest Experience Leader

Parking Management Company; Farmington (NM); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Bonus opportunities

Tuition assistance

Paid time off

Paid training

Perks at Work discounts

Military friendly employer

Job summary

Parking Management Company is seeking a Valet Account Manager to oversee daily valet operations, manage staff across locations, and uphold exceptional guest and client service. You will monitor revenue and payroll, coordinate training, report to the City Manager/Area Manager, and adapt to evolving business needs while maintaining compliant, safe, and efficient service.

Flexibility for occasional travel during financial reviews and corporate meetings is expected; compensation includes salary with

Qualifications

• High school diploma or GED required.
• Minimum three years of supervisory experience in parking, hospitality, or a similar customer service field.

Responsibilities

• Oversee daily valet operations and staff across locations.
• Manage client relationships and ensure contractual obligations are met.
• Monitor site revenue and payroll, collaborating with leadership on budgeting and reporting.
• Recruit, train, and coach hourly associates to meet service standards.
• Provide regular progress updates to management and stakeholders.

Skills

Staff supervision

Client relationships

Payroll management

Training and coaching

Communication

Education

High school diploma or GED

Tools

Operational software

Job description

Parking Management Company is seeking a Valet Account Manager to oversee daily valet operations, manage staff across locations, and uphold exceptional guest and client service. You will monitor revenue and payroll, coordinate training, report to the City Manager/Area Manager, and adapt to evolving business needs while maintaining compliant, safe, and efficient service.

Flexibility for occasional travel during financial reviews and corporate meetings is expected; compensation includes salary with