Valet Operations Lead

Coury Hospitality; Oklahoma; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

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Job summary

Coury Hospitality is seeking a Valet Captain to support the Director of Operations in delivering 24/7 professional parking management. The role serves as the primary liaison for programs and initiatives that ensure top-tier guest service.

Responsibilities include daily/weekly/monthly/annual reporting, coordinating with security, maintaining front-drive operations, and ensuring proper equipment and key management. A strong emphasis on customer relations and teamwork is required.

Qualifications

• High School Diploma or GED required.
• 1–2 years of valet or professional parking experience.
• 2+ years in valet or parking role.
• Valid driver's license.

Responsibilities

• Organize parking management processes for managers.
• Adhere to contractual requirements between client and management.
• Prepare daily, weekly, monthly, and annual reports.
• Serve as liaison to patrons and clients.
• Assist property security with police and emergency communications.
• Maintain valet system accuracy in Flash Valet.
• Oversee front drive operations and car rotation.
• Ensure cleanliness and restocking of front drive area.
• Manage tools, assets, and tech equipment, and report orders.
• Conduct daily key and garage audits; verify ticketing accuracy.
• Review radio logs; ensure sign-in/sign-out compliance.
• Issue key tags to residents and supervise guest parking retrieval.
• Maintain a friendly, professional atmosphere and address customer needs promptly.
• Perform other related duties as assigned.

Skills

Microsoft Office

Customer Service

Coaching

Team Building

Communication

Policy Interpretation

Urgency & Timeliness

Multi-tasking

Independent Work

Education

High School Diploma or GED

Valet/ Parking experience 1-2 yrs

Valet/Parking 2+ yrs

Valid Driver’s License

Tools

MS Office

Job description

Coury Hospitality is seeking a Valet Captain to support the Director of Operations in delivering 24/7 professional parking management. The role serves as the primary liaison for programs and initiatives that ensure top-tier guest service.

Responsibilities include daily/weekly/monthly/annual reporting, coordinating with security, maintaining front-drive operations, and ensuring proper equipment and key management. A strong emphasis on customer relations and teamwork is required.