Valet Operations & Client Success Manager

Parking Management Company; Raleigh (NC); In loco; USD 55.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits

401K matching

Paid time off

Descrizione del lavoro

Parking Management Company, LLC is seeking a Valet Account Manager to oversee daily valet operations, ensure premier guest service, and manage client relationships across assigned sites. You will supervise staff, monitor revenue, payroll, and expenses, and coordinate with leadership to optimize performance and growth.

Responsibilities include staff development, scheduling, training, and reporting on account needs while maintaining a safe, professional environment.

Competenze

• High school diploma or GED required, with supervisory experience in parking, hospitality, or related customer service.
• Strong guest service, communication, and leadership abilities.
• Experience with payroll, scheduling, and basic financial tracking is a plus.

Mansioni

• Manage client relationships and ensure contractual obligations are met while fostering strong partnerships.
• Oversee daily valet operations, staffing, scheduling, and quality assurance at multiple locations.
• Monitor site revenue, payroll, and expenses, flag inconsistencies, and coordinate cost controls with leadership.
• Recruit, train, and coach hourly associates; set performance goals and maintain a positive team environment.
• Provide progress reports to management and coordinate with HR and operations on account needs.

Conoscenze

Leadership

Customer service

Communication

Payroll management

Financial oversight

Formazione

HS diploma or GED

Descrizione del lavoro

Parking Management Company, LLC is seeking a Valet Account Manager to oversee daily valet operations, ensure premier guest service, and manage client relationships across assigned sites. You will supervise staff, monitor revenue, payroll, and expenses, and coordinate with leadership to optimize performance and growth.

Responsibilities include staff development, scheduling, training, and reporting on account needs while maintaining a safe, professional environment.