Valet Operations & Client Success Lead

Parking Management Company; Kansas City (MO); In loco; USD 60.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health Benefits

401K

Supplemental Insurance

Bonus opportunities

Internal leadership development

Paid time off

Paid training

Tuition assistance – Bellevue Univ.

Perks at Work discounts

Military friendly employer

Descrizione del lavoro

Parking Management Company is seeking an Account Manager to oversee daily valet operations across locations, ensuring top-tier guest service while managing staff and client relationships. You will monitor revenue, payroll, and expenses, and coach hourly associates to maintain high standards.

The role emphasizes leadership, rigorous reporting, and collaboration with operations and HR to optimize service quality and business growth. A valid driver’s license and clean MVR are required.

Competenze

• Minimum of a high school diploma or GED.
• At least 3 years of supervisory experience in parking, hospitality, or a similar customer-service field.
• Leadership or business-management training/certifications are a plus.

Mansioni

• Oversee daily valet operations at assigned location and ensure guest satisfaction.
• Manage staff scheduling, training, and performance to meet service standards.
• Monitor site revenue, payroll, and expenses; report to Regional Director with insights.

Conoscenze

Guest service

Client management

Communication

Leadership

Payroll oversight

Reporting & updates

Team collaboration

Formazione

High school diploma or GED

Strumenti

Scheduling software

Payroll software

Descrizione del lavoro

Parking Management Company is seeking an Account Manager to oversee daily valet operations across locations, ensuring top-tier guest service while managing staff and client relationships. You will monitor revenue, payroll, and expenses, and coach hourly associates to maintain high standards.

The role emphasizes leadership, rigorous reporting, and collaboration with operations and HR to optimize service quality and business growth. A valid driver’s license and clean MVR are required.