Valet Operations & Client Success Manager

Parking Management Company; Portland, Northern (OR, KY); Hybrid; USD 54,000 - 66,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Bonus opportunities

Leadership development

Paid time off

Paid training

Tuition assistance

Perks at Work

Military friendly employer

Job summary

Parking Management Company in Portland, Oregon is seeking a Valet Account Manager to oversee daily valet operations, supervise staff, and maintain strong client relationships across locations, ensuring a safe, professional, and guest‑friendly service.

The role focuses on revenue and payroll oversight, coaching hourly associates, delivering regular reports to management, and driving operational excellence while aligning with budget and company policies.

Qualifications

• High school diploma or GED required.
• Minimum of three years supervisory experience in parking, hospitality, or a similar customer service field.
• Experience with payroll and budgeting is beneficial.
• Valid driver’s license and clean background where required.

Responsibilities

• Client Relationship Management: primary contact for each property, meeting contractual obligations.
• Daily Operational Oversight: schedule staffing and ensure smooth operations across locations.
• Financial and Administrative Tasks: monitor revenue, payroll, and expenses, align with budget.
• Team Supervision and Training: recruit, train, and coach hourly associates.
• Communication and Reporting: provide updates to management and key stakeholders.
• Supervisory Responsibilities: involve staff in planning and process improvement; ensure accountability.

Skills

Leadership

Hospitality

Communication

Client management

Payroll management

Operational oversight

Staff coaching

Education

High school diploma or GED

3+ years supervisory experience

Job description

Parking Management Company in Portland, Oregon is seeking a Valet Account Manager to oversee daily valet operations, supervise staff, and maintain strong client relationships across locations, ensuring a safe, professional, and guest‑friendly service.

The role focuses on revenue and payroll oversight, coaching hourly associates, delivering regular reports to management, and driving operational excellence while aligning with budget and company policies.